Terms & conditions

Statutory Rights

All terms and conditions do not affect your statutory rights or manufacturers' guarantees or warranties.

Ordering

The web site has been designed to accept orders and payment online. However if you do not wish to use this method of trading, we welcome orders by phone, fax or post.
To do this either print out your order at the "checkout" stage and fax or post it to us with a cheque or postal order, or phone us directly with your order.

Prices and VAT

All the prices shown on the site include VAT.
If you are VAT registered you will receive a VAT invoice, to claim the appropriate refund on your VAT return.
If you wish to claim Vat exemption for purchases from outside the UK see the "VAT EXEMPTION" section

Special Orders

Certain items are available by special order. For these items you will be asked for a 20% deposit with order. You will be advised of these by e-mail on ordering and also of the estimated delivery date. Our returns policy does not apply to special order items.

Invoices

You will be provided with a VAT invoice with the goods on despatch. This must be kept for proof of purchase in case of any refunds or returns.